Virgin Media Community

[Mintempire]

How do I order a phone adapter for my new Hub3?

Looked through all the emails I've had with regards to my new fibre phone but no mention of how to order the phone adapter, also can't see anyway of ordering one on the virginmedia website

Cheers in advance

[Natalie_L]

Hi Mintempire, 

Thank you for reaching out to us here on the community. 

I am sorry to hear you have not received the adapter for the switch over, I would be happy to assist further. 

I will just need to pop you over a private message to take a few more details and we can go from there. 

This will be available via the purple envelope on the top right of this page. 

Speak soon, 

[Natalie_L]

Hi Mintempire,

Thank you for joining me on private message. 

I am happy we have been able to assist with getting this resolved. 

Please do reach out if we can assist in the future. 

Thanks,