Recent DiscussionsEmail received for 12th Jan 2026 Switchover of the Landline and it doesnt work I received an email stating that my I need to plug in my new adaptor into the Hub on the 12th Jan 2026 which I have done and it doesnt work. I do not get a dial tone. I rang Virgin Help and their res...no communication about phone switchover - happening soon Hi, my neighbour has today received an adapter for her phone for the switchover happening on 18th feb - i havent even had any communication about this. I need my housephone as i dont use a moile. ...LANDLINE NOT RINGING ENGAGED Does anyone have a Virgin landline that gives an engaged tone to a second caller when you are already talking on the phone? I am trying to resolve an issue with my 87 year old mum whose landline is ...Home Phone Switchover - No adapter received I'm due for the change over in a week and no adaptor received despite emails advising it's already been sent Can anyone help please? Landline Phone has stopped receiving incoming calls. There seems to be a problem with our landline telephone. We are able to make outgoing calls perfectly fine, but we can no longer receive incoming phone calls. The call comes into the phone but only r...Spoof SMS voicemail keeps calling landline! Hi, all, Hoping someone can help with this slightly long and complicated situation! Late last Wednesday night, our landline phone rang, the display showed my sisters name and mob number! I answer...BT landline port to VM? I have 2 landlines at present. I would like to port my BT number over to replace my VM landline number....is this possible? Help recovering previous Landline number Hello all, I really need some help recovering an old landline number that my elderly parents have use for 30+ years. 3 days ago they recently switched broadband services from Sky to VM and at no po...How to connect phone to new Hub 5? I recently received a new Hub 5 but don't know how to connect my phone to it. The previous hub was supplied with an adapter to plug the phone into, which then connected to the hub. The same adapter d...SolvedLandlines can't receive calls Hi, we recently switched over our broadband and home phone to virgin media from plusnet. We have no issues with our broadband but unfortunately we are with our home phone. We can make calls but canno...
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