Turn off landline voicemail

[afperry]

I have an ansaphone on my landline and this Virgin facility is causing problems as well as being unnecessary. I want to turn it off but it seems this can only be done by VM. Can you please contact me to arrange this, I can't find how to do this any other way.

[Zach_R]

Hi @afperry,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear that you're having some trouble with the voicemail service. This is provided to you free of charge, however, if you still wish to have it removed then please respond to the private message that I'll be sending your way shortly and we'll go from there.

Thanks,

[Zach_R · Accepted solution]

Hi @afperry,

Thank you for getting back to me via private message. I'm glad that we were able to address and resolve your concerns.

Please do let us know if there's anything more we can help with.

Thanks,
 

[kenat79]

Hi Zach,

I'd also like my voicemail turned off as we have an answerphone machine - can you contact me etc

Kenat79

[Matthew_ML]

Hey kenat79, thank you for reaching out and no problem at all

I will send you a DM now.

[djcorn42]

HI I'm having problems with my Landline Voicemail conflicting with my phone system messaging service, the VM system has never been setup but it seems to have taken over and stopped all my messages. Can it be turned off by me? The threads read don't seem to work.

[Alex_RM]

Hi djcorn42,

Thanks for posting, and sorry to see our voicemail service is causing some issues. So I can help I've popped you over a private message.

Alex_Rm