Transfer BT landline to Virgin

[muzzer100]

Hi, I have a BT landline and a VM landline (both operational). The VM number forwards to my mobile and I don’t use it otherwise. I now wish to transfer the BT landline number to the VM landline, to replace the VM number. I will then close BT account. Please can VM assist?

[Tom_W1]

Hi @muzzer100 thanks for your post here in the Community, we hope you're well.

We can look into this for you, so please expect a PM from me to arrive shortly regarding this and respond directly when you can!
Many thanks