on 13-01-2024 06:08
Same problem here (WA3 postcode). Hoping for a solution that doesn't take a week.
on 13-01-2024 08:41
Many apologies for the issues faced rik321,
Welcome back to the community.
Just from checking you're advising that you landline is down, is that attached to your broadband service at all?
Regards,
on 21-01-2024 06:09
Apologies - our Broadband was down, but the Landline (baseband) remained operational. Broadband outage fixed within a couple of days.
on 21-01-2024 08:15
Morning @rik321
Apologies again for any service issues but glad all resolved for you.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
