No landline

[Hales3]

Hi there, our landline appears to have stopped working, if we ring the number from a mobile it does not ring on the landline phone. We do not have a dial tone and are unable to dial out. We have checked the sockets and tried a different phone. I have checked the service status but nothing reported. Please help, many thanks

[Robert_P]

Hello Hales3

Apologies for the landline issues experienced, we appreciate you raising the issue with us via the forums.

I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.