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No Engaged tone on home phone

bj1878
Tuning in

‎20-11-2023 14:17 - edited ‎20-11-2023 14:19

Why can’t Virgin provide an engaged tone after move to voip? Service is not comparable to what it was before on dedicated landline (also loose phone when broadband goes down)  yet they charge the same?

why is there a charge for a phone line now it’s on voip - it should be free!

11 REPLIES 11

Client62
Alessandro Volta

on ‎20-11-2023 20:44

These days mobile phones have unlimited minutes.

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bj1878
Tuning in
In response to Client62

on ‎20-11-2023 21:03

  • That maybe the case with a contract but not on PAYG. As I’m at home all the time I don’t need a mobile as such. Only use it for internet (don’t have a computer) and WhatsApp. I just pay £5 top up every 3-4 months to keep the number active and rely on landline for communication.
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