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New customer, just joined Virgin Media - need landline phone number porting

landlineportreq
Settling in

Hi all

I just signed up to Virgin Media's M125 plan.

I'd like to continue using my landline but, when I signed up, it did not ask for my landline number. Two questions:

1 - Does the M125 plan include use of landline for calls? I need to keep my landline number for security purposes

2 - How can I arrange for my landline number to be ported?

Kind regards and thanks in advance

Jay

1 ACCEPTED SOLUTION

Accepted Solutions
5 REPLIES 5

carl_pearce
Community elder

Did you sign up for broadband AND phone line?

M125 is broadband only, unless you choose the option to have a phone line aswell.

Bugger... is it an extra cost to have the phone line? I do not want any call packages other than the ability to take incoming calls and make outgoing (rarely if ever)

Thank you for this... huge price increase sadly!

How do I go about cancelling the install?

carl_pearce
Community elder