Forum Discussion

damosol's avatar
damosol
Joining in
2 years ago

My landline in not ringing

Landline not ringing it dials out fine but no ring. It is ringing to the caller

  • Hi damosol ๐Ÿ‘‹

    A warm welcome to our Community Forums and thanks for your post. 

    I am sorry to hear you're experiencing some issues with your landline. I'd love to help!

    Have you tried troubleshooting the problem ๐Ÿ‘‰ here?

    Let me know so I can offer further support if required.

    • damosol's avatar
      damosol
      Joining in

      phone has always been fine . I tried to ring your 1765 number  did not work just so you know . Ive not been impressed with the you landline service ever sine the change as it  relies on internet working . which in a power cut would not , my wife i disabled and we had a phone upstairs this could be used if she was up there ,  but was told extension / splitter cable do not work she has to carry a mobile around, not ideal when you really on crutches to get about . now we  have this problem as well it always just fine when it was the old system 

       

      • Ayisha_B's avatar
        Ayisha_B
        Forum Team

        Sorry, do you mean you tried calling 150?

        Do you have no dial tone or can you ring other numbers?