My landline doesn't work.

[NomyVMisnotOK]

Greetings.

Please would a virgin person reply to this!?

My landline has stopped functioning and this seems to be the only way to contact you due to terrible design of customer service provision on your part (company not individuals).

[Gareth_L]

Hello NomyVMisnotOK.

Sorry you have had to contacts on our Community.

Apologies as well for the landline issues.

Is this the new fibre line through the hub or are you still connected the traditional way via a socket.

I can get this looked into right away.

If you don't mind, I will need to send you a private message to pass security. 
If you can check the logo top right of your screen that would be great. 
Regards     
Gareth_L
 

[Gareth_L]

Thanks for your time today NomyVMisnotOK

Now we have arranged a service call for the dial tone fault.

Can you please let me know how the visit goes.

Gareth_L 

[ToniJ6971]

I have the same problem, how do I get a service call?

[Gareth_L]

Hello ToniJ6971.

Sorry to hear you have the a similar issue.

Let me send you a private message so we can arrange the same for you.

If you can check the Logo top right of your screen that would be great. 
Regards     
Gareth_L