Landline stopped working no dial tone

[Queb]

Hi,

No dial tone, phone is connected to my Hub 5 (it did work), phoning it just a ring tone but doesn't do anything home end .. could you have a look ? 

Thanks Steve

[Daniel_Et]

Hi @Queb, thank you for your post.

We're sorry to hear about the problem you're having 😔

Have you tried following the advice provided in this article here? Please refer to the section entitled "Landline is connected into the Hub".

Regards,
Daniel

[Queb]

Hub rebooted and tested with another phone, still not working, its dead once picked up 😞

[David_Bn]

Sorry to hear this @Queb, check out the envelope in the top right hand corner for a private message from me, and I'll take a closer look

Thanks

David_Bn

[Queb]

Lovely Tech came and changed my HUB5 today, he was wonderful, a credit to the company, can the relevant department be informed of his good work 🙂