Landline phone has stopped working no dial tone

[slowerhand]

Been down for a while. Nothing has changed this end. Any ideas.

Tried contacting Virgin but no real answer

[Nathan_B]

Hi there @slowerhand 👋 Welcome to our forum and thanks for your post.

I'm sorry to see there' been issues with your landline having no dial tone. Just to confirm, have you been able to check our service page here to see if this is due to any known area issues? You can also sign in via your My VM details to run some tests and book an engineer if needed.

If nothing shows there, we also have a landline help page here for further support. 

If you need further help with this after checking the above, please let us know. We're always happy to help 😊

Regards

Nathan

[slowerhand]

10 minutes after I posted this problem the phone came alive!!.

Virgin must have fixed something at the exchange

[Nathan_B]

Great stuff 😊 Glad to see it's now working.

If you need further support, please let us know.

Regards

Nathan

[slowerhand]

Thanks