on 24-07-2024 15:15
My 90 year old mother cannot use her landline. I try to call and it cuts off. Is there a problem in KY1 3 postcode?
on 24-07-2024 16:56
Can she reset via her online account?
on 24-07-2024 18:27
Thank you for chatting with me via the PM @WDM1 and we are so glad to hear that this has now been resolved.
If you do need any further assistance please do pop back to the forums here and we will do all we can to assist.