2 weeks ago
No dial tone or incomming calls. I've checked for faults in area and there seems to be none flaged. Checked with a basic phone on socket entering house and that has the same fault.
2 weeks ago
Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.
VM will not dispatch any technicians while an area fault exists.
If no area faults found:
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
2 weeks ago
Hi D3vilDog
Thanks for your post and welcome to our community.
I'm sorry to hear about the issues you're having with the land line.
I will send you a private message now.
Please look out for the envelope in the top right of the page and pop back to me when you can.
Vikki - Forum Team
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