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Mccannj's avatar
Mccannj
Joining in
11 months ago

Landline Issue

Issue with no incoming or outgoing calls NE15 and also at elderly parents NE5 ring 0345 number and states issue engineers working in — this has been since Saturday - when went through call centre & spoke to someone told you’ll have to upgrade to digital line to resolve - is there a fault or not? Analogue 8n play until 2027 is this Virgins way to migrate to create a fault? 

3 Replies

    • Mccannj's avatar
      Mccannj
      Joining in
      11 months ago

      Thanks but that was 1st place checked before rang 0345 number 

      • Ayisha_B's avatar
        Ayisha_B
        Icon for Forum Team rankForum Team
        11 months ago

        I'll pop you a PM 📩 so we can take some details and provide an update.

        Thanks