Home phone down

[Alicej123]

Home phones not been receiving calls or able to make them for 3 days and counting!!!! Yet the service checker online said it was fine. 45 minuets and counting on hold. No ones answering my mobile call to sort this. Ridiculous paying for a service we can't use. 

[Alex_RM]

Hi Alicej123,

Thanks for posting and welcome to our community  😊

Sorry to hear you're having some issues with the line, is this plugged in via the wall socket of the hub?

If it's the hub, can you please reboot it and let us know if there is any change.

Alex_Rm