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Digital voice switchover

tjfs
Tuning in

3 weeks ago

I was due to be switched over in February 2024 and was told this had been paused, but heard nothing since.

What is happening?

Tim

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4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

3 weeks ago - last edited 3 weeks ago

See this post. <removed>

EDIT - Information as above is incorrect.  Thanks for the update @Ayisha_B  

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Ayisha_B
Forum Team
Forum Team

3 weeks ago

Hi @tjfs 👋

Welcome back to our Community Forums and thanks for your post.

The pause was lifted on 8th April 2024 and we have an article 👉 here with more info.

You will receive personalised communications with further instructions when we are able to migrate you. 

Let me know if you have any further questions.

 

Ayisha_B
Forum Team

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tjfs
Tuning in
In response to Ayisha_B

3 weeks ago

Thanks - is there a way to find out when this might take place for my line?

Tim

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John_GS
Forum Team
Forum Team
In response to tjfs

3 weeks ago

Hi @tjfs 

There's not sadly but we'd be in touch with you directly when it's time. Best,

John_GS
Forum Team


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