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carp_brother's avatar
carp_brother
Tuning in
2 years ago
Solved

Clear and meaningful process flow porting Landline either 'to' or 'from Virgin Media

Hi all I've been a customer of VirginMedia for almost 20 years, however the plans offered are not as applicable to our current lifestyle. Smart TVs with their own apps (and our own independent subsc...
  • Adduxi's avatar
    Adduxi
    2 years ago

    When I ported from BT to Sipgate, I filled in some Sipgate supplied forms and they did the transfer.  Note however once ported, the BT line was ceased.  I imagine that would be simliar to VM, except VM will not make things easy depending on your current contract.  If you have a package that includes the phone, I imagine it will be difficult to do, as VM will see this as a contract change that may put you into another 18 month "new" contract.  It may be easier just to cancel VM at the time of porting?

Adduxi's avatar
Adduxi
Very Insightful Person
2 years ago

When I ported from BT to Sipgate, I filled in some Sipgate supplied forms and they did the transfer.  Note however once ported, the BT line was ceased.  I imagine that would be simliar to VM, except VM will not make things easy depending on your current contract.  If you have a package that includes the phone, I imagine it will be difficult to do, as VM will see this as a contract change that may put you into another 18 month "new" contract.  It may be easier just to cancel VM at the time of porting?

  • carp_brother's avatar
    carp_brother
    Tuning in
    2 years ago

    This month is my last month of contract so I'm pretty much paying £86 a month (which is over two and a half / almost three times the amount of other competitive offerings. in my mind I've left, but know they 're going to bug me to stay. Thee is one offer they have but that includes a SIM Card and we are already on GiffGaff so it's already cheap.  I can't see the need to then have to cancel one of three GiffGaff contracts just to save money on VM.  Thanks for the advice - that's good information. 👍