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Joining in

8 months ago

Cant make outgoing calls

For the past few days I have not been able to make calls using my landline, I can receive calls. Once I have dialled a number it sounds like it is going to connect but then get an engaged sound.

I have restarted the WI-FI, tried different phones but still the same thing happens.

3 Replies

Alex_RM
Forum Team
8 months ago
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Hi sandki,

Thanks for posting and sorry to hear you're having some issues with the line. So I can help, I've popped you over a private message.

Alex_Rm
- sandki
  Joining in
  8 months ago
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  It seems to have sorted itself out. Seems to be working fine now.
  - Alex_RM
    Forum Team
    8 months ago
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    Great to hear, thanks for letting me know 😊
    
    Alex_Rm

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For the past few days I have not been able to make calls using my landline, I can receive calls. Once I have dialled a number it sounds like it is going to connect but then get an engaged sound.

I have restarted the WI-FI, tried different phones but still the same thing happens.

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For the past few days I have not been able to make calls using my landline, I can receive calls. Once I have dialled a number it sounds like it is going to connect but then get an engaged sound.

I have restarted the WI-FI, tried different phones but still the same thing happens.

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Cant make outgoing calls","moderationData":{"__ref":"ModerationData:moderation_data:5551206"},"body":"

Hi sandki,

Thanks for posting and sorry to hear you're having some issues with the line. So I can help, I've popped you over a private message.

Alex_Rm

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"157","kudosSumWeight":0,"postTime":"2024-08-05T08:10:37.378+01:00","lastPublishTime":"2024-08-05T08:10:37.378+01:00","metrics":{"__typename":"MessageMetrics","views":197},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Telephone/community:virginboard:Telephone/message:5551164/message:5551206","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDU1NTEzOTEsNTU1MTM5MQ","node":{"__ref":"ForumReplyMessage:message:5551391"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"172","rawBody":"

Hi sandki,

Thanks for posting and sorry to hear you're having some issues with the line. So I can help, I've popped you over a private message.

Alex_Rm

It seems to have sorted itself out. Seems to be working fine now.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"67","kudosSumWeight":0,"postTime":"2024-08-05T15:44:42.966+01:00","lastPublishTime":"2024-08-05T15:44:42.966+01:00","metrics":{"__typename":"MessageMetrics","views":173},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Telephone/community:virginboard:Telephone/message:5551164/message:5551391","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDU1NTEzOTIsNTU1MTM5Mg","node":{"__ref":"ForumReplyMessage:message:5551392"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"72","rawBody":"

It seems to have sorted itself out. Seems to be working fine now.

Great to hear, thanks for letting me know 😊

Alex_Rm

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"56","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-05T15:47:15.071+01:00","lastPublishTime":"2024-08-05T15:47:15.071+01:00","metrics":{"__typename":"MessageMetrics","views":172},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Telephone/community:virginboard:Telephone/message:5551164/message:5551392","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"146","rawBody":"

Great to hear, thanks for letting me know 😊

Alex_Rm

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