Callers to my phone get message.

[Dragonflite95]

Callers to my newly ported number get this message, the number you have dialed is not receiving incoming calls please try later. All worked OK on my temporary virgin number.

[Ilyas_Y]

Hey @Dragonflite95 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm so sorry to hear about the issues with the phone line you are experiencing.
I will assist you on this matter. 📧

I will send a private message.

Kind regards,
Ilyas.

[Ilyas_Y]

Thanks for speaking with us today @Dragonflite95 on the VM forums. 👋🏼

I'm glad to hear that the issue has now been resolved.
As advised it seems to be a routing issue when the number ported over.

Usually a ticket is raised to fix this but the system had already covered this and managed to re-route the calls thus resulting in your calls now coming in.
Reach out to us for any other queries in future and we'll assist where we can. 🧾

Kind regards,
Ilyas.

[Dragonflite95]

Thank you for your assistance in getting this issue resolved.

Your efforts were very much appreciated.