1765 not available

[djb3]

I am looking to temporarily set up a call forward from my VM Landline to my mobile. The instructions state that you need to dial 1765 to find ouit what colour area you are in. If I dial 1765 I do not get a message stating what colour area I'm in. I have tried this on numerous different days and nothing happens. My landline works ok apart from dialling 1765. Can anyone advise what the problem is?

Many thanks

[Ashleigh_C]

Hi there @djb3 

Thank you so much for your post and welcome to the community forums, it's great to have you back. 

I'm so sorry that this has not worked for you but I'd be more than happy to take a look and confirm your location via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.