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Patricia161's avatar
Patricia161
Tuning in
12 months ago
Solved

1571

My landline phone keeps beeping to tell me I have a message on my landline but when I dial 1571 it states I have no message. How do I stop this beeping every time I go to dial a number
  • Alex_RM's avatar
    12 months ago

    Hi Patricia161,

    Thanks for posting, and sorry to hear you're having some issues with the voicemail service.

    I appreciate you're advising you have no messages, but can you please try the below to see if this helps👉

    To identify whether this is a Voicemail-specific issue, can you please try dialling 1571 and selecting Option 3. You should then be presented with the option to delete the Voicemails, this should again be Option 3. 
    Once deleted, please just hang up and the dial tone should be back to normal.

    Alex_Rm