Solved
virgin.net email
Hello, just joined the forum in the hope that someone can help. We have (stupidly perhaps) had a virgin.net email address since about 1996. Since Friday, we have been unable to access it. We do no...
Forum Discussion
David_Bn
Forum Team
Forum TeamThanks for your post on our Community Forums, and a very warm welcome to you!
Sorry to hear of the issues with the @virgin.net E-Mail address.
Can you please confirm if this was ever linked to an active Virgin Media subscription, or if this was simply a free E-Mail address you were able to create?
The likelihood is that we wouldn't be able to assist with the re-accessing of the inbox due to the age of the account and that it doesn't appear to have an active subscription attached to it.
Kindest regards,
David_Bn
Hello, thanks for your reply. I managed to change the password on this email and this morning by some sheer fluke or miracle it has let us in. We are frantically trying to sort it all out before it disappears again.
Thanks