email, down AGAIN!!

[HughJarsse]

As per title. 

Email missing in action again this morning, again. 

'this site cannot be reached'

Virginmedia.com

err : connection timed out. took too long to respond.

[Zach_R]

Hi @HughJarsse,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear that you're having some email related issues recently. Would you mind expanding on what the issues are exactly? How are you accessing and using the email account and service? Are you using a third party mail client/app like Microsoft Outlook or Apple Mail?

Thanks,
 

[HughJarsse]

Hi Zac, email came back again later in the day, seems OK today. Normally use the email function on VM website, don't tend to use 3rd party if I can help it.

Sadly, had this problem several times recently, (as others have as well) not sure if VM's servers are the problem, as message often reads 'server unreachable' )

Regards,

[HughJarsse]

OK, so, guess what Email, down again, 'server unreachable'

unable to access email, again. What is going on VM??

Totally unacceptable!!

[jpeg1]

Is it really worth staying with VM email, when it is so unreliable? You could move to Gmail, Yahoo, Outlook etc and have no more problems. 

[Nathan_B]

Thanks for the update, sorry to see that this has gone down for you again. Is this happening on all email platforms and apps?

Regards

Nathan