2 weeks ago
Haven’t been able to access my media Mail which linked old blue yonder email which was hacked. Unable to find way back to media Mail . Not recognising log in. Help!!
2 weeks ago
Hi @Terri6bc
Thanks for posting and welcome back to the community.
Sorry to hear of any email issues. Normally we'd provide this link - https://www.virginmedia.com/help/security/why-is-my-virgin-media-email-hacked however, you've mentioned not being able to log in so I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill