Wrong verification e mail

[Powelly67]

I had to reset my virgin.net e mail password but for verification I entered my other e mail incorrectly… I now can’t access my e mails and can’t change the verification e mail address.. Help!!

[Daniel_Et]

Hi @Powelly67 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the situation you find yourself in 😔

Are the "Forgot your email address?" and "Forgot your password?" links proving useful at all at this stage or are you hitting a dead end?

Please pop back to us at your earliest convenience.

Regards,
Daniel