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Wrong email

YasminM12
Just joined

Hi, I just ordered my Virgin Media broadband. The order is through but I have just noticed I have put the wrong email address in. Is there a way to change it so I can track my order. Thank you. 

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @YasminM12 

Thank you so much for your post and welcome to the community forums, it's great to have you here.

I'm so sorry to hear there was a mistake with the email, but not to worry let me pop you a private message and we will take a look. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.