Windows Live Mail not receiving VM Emails

Assuming you have redacted the personal data bits of your email for privacy ...

General Tab
Reinstate your email address and surname. Leave the rest as-is

Servers Tab
Incoming mail: (POP3): pop3.virginmedia.com
Outgoing mail: (SMTP): smtp.virginmedia.com
Email username: <youremailaddress>@ntlworld.com
Password: <Leave as-is>
Remember password: <leave as-is> TICK
Log on using clear text authentication: <leave as-is> CHECK
Outgoing Mail Server: TICK My server requires authentication

Advanced Tab
Outgoing mail: (SMTP): 465
This server requires a secure connection (SSL): TICK
Incoming mail: (POP3): 995
This server requires a secure connection (SSL): TICK

In the 'Delivery' section the 'Leave a copy of messages on server' bit is up to you. I you had it unchecked that can remain as-is.

I posted the screen shots below with the correct settings (obviously leave in your personal info as-is in the relevant sections)

https://community.virginmedia.com/t5/Email/loss-of-email-service/m-p/5545235#M278284

if you have three accounts running in WLM you will need to repeat 3 times (the above once for each account)