Setting up email on new phone ntlworld email
My husband is trying to set up his email on a new phone. He can log in using his password on webmail so we know that works. However after following the instructions for setting up, using imap and smp...
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Thank you. We had found that, however there is another issue relating to the generate app password instructions. It takes you to a screen asking you to change your email address. How can this be right. My husband does not want to change his email address.
It isn't asking you to change the underlying email address it is asking for the sign in username to be changed to a third-party email address.
This is an additional security step so that a verification code to authorise password changes can be sent to the third party address.
Once changed the new username is used to sign into the My Virgin Media account for the VM email address concerned and for VM webmail. The original email address is still used as the username for email clients together with the generated app password.
Once changed the new username is used to sign into the My Virgin Media account for the VM email address concerned and for VM webmail. The original email address is still used as the username for email clients together with the generated app password.
That failed for me entered wife's ntlworld username with the generated password and just got the same the username or password is invalid or the image settings are wrong.
