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zoetierney53's avatar
zoetierney53
On our wavelength
2 years ago
Solved

SIGN IN

Please can someone help? I have always used my ntl world.com email to sign into virgin email and account, Yesterday i was asked to sign in with a different email address which i had to create along...
  • Graham_A's avatar
    Graham_A
    2 years ago

    Not quite.  Outlook on the laptop and phone both use the original Ntlworld email address and password.

    However, if you cannot get it to work with the original password you will need to follow the instructions to generate an app password to use with Outlook on any device.

     

zoetierney53's avatar
zoetierney53
On our wavelength
2 years ago

thank you

so, i use my original email and original password for outlook on the laptop (that i have always had from day 1) and the gmail and gmail pass for the outlook ap on phone? that i created yesterday?

sorry i am useless at these sorts of things!

Graham_A's avatar
Graham_A
Very Insightful Person
2 years ago

Not quite.  Outlook on the laptop and phone both use the original Ntlworld email address and password.

However, if you cannot get it to work with the original password you will need to follow the instructions to generate an app password to use with Outlook on any device.

 

  • zoetierney53's avatar
    zoetierney53
    On our wavelength
    2 years ago

    ok

     

  • zoetierney53's avatar
    zoetierney53
    On our wavelength
    2 years ago

    yay. it worked

    thank you so much