Request to delete old ntlworld mailbox

[desmondouk]

Hi There,

I have an old ntlworld email account that is still active and receiving mail after a couple of years leaving Virgin.  As it is no longer possible to change the password on this account it remains active and a potential risk.

Posting on here appears to be the best way to get this resolved via DM.  

Sorry for the noise but I can no longer raise a service request as my account is not active.

Thanks in advance

Rich

[Akua_A]

Hi @desmondouk 

Welcome to our community forums and thank you for your first post. Thank you for getting in touch with us regarding your old email. We want to best help. To look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. 

Thanks,