Recovery of deleted email account

[leebert]

Good evening,

I was trying to set up my virginO2 account but inadvertently deleted my wife's email account as she was logged into pc. Is it possible to get my wifes secondary account reinstated? I am the main account holder.

I've been in touch with customer services via whatssapp and they told me to try and log in after 2 hours, which hasen't worked. She's waiting important emails & i'm in the doghouse.

Thanks in advance

[leebert]

Any help with reinstating my wifes email please?

[用心棒]

Was it deleted via My Virgin Media | Virgin Media or from within an email client; if the latter then re-setting it up again should resolve the issue?

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[leebert]

It was deleted via Virgin Media, as at the time i was trying to set up virgin/O2 login and accidentily deleted it.

[Nathan_B]

Hi there @leebert 👋 Welcome back to our forum and thanks for your post 😊

We can certainly take a look to see if this email address can be recovered. I'll send you a PM to confirm your details so this can be done.

Regards

Nathan