Outlook stopped collecting emails - again !!

[fxv300]

So much for it will be fixed by ......

emailed started being collected in Outlook a few days ago but it has stopped working 2-3 days ago.

One step forward and 2 backwards.

[Daniel_Et]

Hi @fxv300, thank you for your response.

Please let us know the situation once that process has been completed.

Thank you for your support @Graham_A 👍

Regards,
Daniel

[fxv300]

still chugging away...4 hours.....what is it doing?

is the VM server down ???? cannot log on

[fxv300]

Thanks have eventually got this to work. However the instructions were helpful but not totally accurate. This is totally correct. VM support should know who is connection to blueyonder servers and advice...pfffff

Anyhow for now it is working. Kudos

[fxv300]

I thought this was fixed when I changed the server settings but the problem still persists ...emails are available on the web portal but Outlook fails to collect them....as before now and then it works...maybe once per day or so...Outlook set to check for new emails every 5 minutes.

[Joseph_B]

Hey @fxv300,

Sorry to hear this is still ongoing, what I would like to do is pull you in for a quick private message so that I can further discuss this with you. I will be sending the message over to you shortly.

Joe

[fxv300]

* Connected to smtp.virginmedia.com (84.116.6.19) port 465 (#0)
* schannel: disabled automatic use of client certificate
* schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate.
* Closing connection 0

* schannel: shutting down SSL/TLS connection with smtp.virginmedia.com port 465
curl: (35) schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate.

still not working.  Is this an outlook error or is the serverside

not working properly

[John_GS]

Hi @fxv300 

Thanks for posting and welcome back to the community.

Sorry to hear of the email issues. As you're using a third party client email, please see here as this should help.

Best wishes.

[fxv300]

checked and all fine.....this worked intermittantly yesterday....all this started when the server was upgraged or whatever about 6 weeka ago....emails worked yesterday to outlook....today nada...

[John_GS]

Thanks for coming back to me @fxv300 

Were you able to delete the account from Outlook and then re-add it to see if it fixes?

Best wishes.

[fxv300]

yes did that a while ago.....did not make any difference. Have you seen the CURL  output :

* Connected to smtp.virginmedia.com (84.116.6.19) port 465 (#0)
* schannel: disabled automatic use of client certificate
* schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate.
* Closing connection 0

* schannel: shutting down SSL/TLS connection with smtp.virginmedia.com port 465
curl: (35) schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate.

Not sure there is any way you can change/edit certificate properties in outlook.

Any advice appreciated.