Outlook stopped collecting emails - again !!

[fxv300]

So much for it will be fixed by ......

emailed started being collected in Outlook a few days ago but it has stopped working 2-3 days ago.

One step forward and 2 backwards.

[fxv300 · Accepted solution]

ok trying out Thunderbird which has multitude of problems.... to start off I want to tidy up mailbox and delete some unused folders....so I get problems doing that in Thunderbird and also when I try via a browser logged in to the mailbox, any ideas?

and in thunderbird

I have tried many folders and all get the same message.

[Joseph_B]

Hey @fxv300,

Sorry to hear this is still ongoing, I can see you currently have an open private message with me, if you would like me to assist further, please reach out to me there and I will happily continue to help.

Joe

[fxv300]

sorry, lost link to the private area.....can you resend me link pls.

[fxv300]

Hi Joseph....bit of advice please if you can spare the time.

I get daily emails directed to my VM mailbox. The heading, sender and domain change on a daily basis so difficult to capture with spam rules ....does VM have any facilities to capure SPAM ? Is there any other way to deal with this issue.

Many Thanks

Frank

[Daniel_Et]

Hi @fxv300, thank you for your queries.

Information on how we prevent spam can be found in this article here. 

That should answer your queries, but if there's anything else you'd like to discuss, please pop back to us.

Regards,
Daniel