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Not recieving password reset email

HWOOD1
Joining in

I have been trying to reset my password for my Virgin Media account and am not receiving the password reset emails. It seems this is a common problem. Please can someone from the VM team contact me to help with this?

1 REPLY 1

Nathan_B
Forum Team
Forum Team

Hi there @HWOOD1 👋 Welcome to our forum and thanks for your post 😊

Sorry to see that you're not having the reset emails come through. I'll certainly be happy to assist with this. I'll pop you a PM to confirm some details so this can be done.

Regards

Nathan

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