NTLworld.com email

[Walter]

Is there any way to restrict the number of emails on a Ntlworld email account?

be aware I am not computer-savvy 

[Graham_A]

The dots appear as the webmail page is loading. If they are present for more than a few seconds it generally indicates an issue loading the page.  This is usually because some other process is running on the pc and using up a lot of resources.

I frequently see this when my internet security program is updating it's database with the latest version.

[Walter]

It only occurs with that email account, not others

[Megan_L]

Thanks Walter, 

Could you please try using a different internet browser to load your email? (Chrome, Edge, Firefox etc) 

If this does not help, then please try using a different device to log on.

Thanks,

Meg

[Walter]

It works on my email account

[Walter]

I have 2 NTL email  one works Ok button the other that is why I think it is a password problem but to prove it is to change it but I can to find a way to change is

[Alex_RM]

Hi Walter,

Just to confirm have you tested a different device/ browser? And does this solve the issue?
Alex_Rm

[Walter]

yes I have, the same problem I think it is a password problem but I cannot find a way to away it to change it 

[Ayisha_B]

Are you getting any error messages?

[Walter]

I am not getting any error messages

[Beth_G]

We see, do the loading dots just continue on or are you eventually redirected to another page? If it was an issue with your password, you'd be kept at the login screen and advised that either your password or email address is incorrect.