cancel
Showing results for 
Search instead for 
Did you mean: 

NTLWorld

NTLworld1
Joining in

Years ago I had an ntlworld email address. I was told it would be closed so I set up a new account elsewhere and popped an autoforward on to catch any last few mails before the 6 month close date.

I thought all ok then suddenly I have an email come through saying thank you for signing up to a website using that old ntlworld address. Clearly not shut down.

How do I get this shutdown? I was on the phone for ages this morning but Virgin couldn't help because I wasn't the Virgin Media account holder all those years ago at an address I haven't lived at for 7 years.

1 ACCEPTED SOLUTION

Accepted Solutions

Alex_RM
Forum Team
Forum Team

Thanks for joining me over private message NTLworld1,

Glad I was able to help 🙂

Alex_Rm

See where this Helpful Answer was posted

2 REPLIES 2

Alex_RM
Forum Team
Forum Team

Hi NTLworld1,

Thanks for posting and welcome to our community 🙂

You're right, this should have been removed after 90 days. 

So I can raise an IT ticket to ensure this is deleted I've popped you over a private message to get a few more details from you.

Alex_Rm

Alex_RM
Forum Team
Forum Team

Thanks for joining me over private message NTLworld1,

Glad I was able to help 🙂

Alex_Rm