on 16-02-2024 10:37
Years ago I had an ntlworld email address. I was told it would be closed so I set up a new account elsewhere and popped an autoforward on to catch any last few mails before the 6 month close date.
I thought all ok then suddenly I have an email come through saying thank you for signing up to a website using that old ntlworld address. Clearly not shut down.
How do I get this shutdown? I was on the phone for ages this morning but Virgin couldn't help because I wasn't the Virgin Media account holder all those years ago at an address I haven't lived at for 7 years.
Answered! Go to Answer
on 17-02-2024 12:45
Thanks for joining me over private message NTLworld1,
Glad I was able to help 🙂
Alex_Rm
on 17-02-2024 10:53
Hi NTLworld1,
Thanks for posting and welcome to our community 🙂
You're right, this should have been removed after 90 days.
So I can raise an IT ticket to ensure this is deleted I've popped you over a private message to get a few more details from you.
Alex_Rm
on 17-02-2024 12:45
Thanks for joining me over private message NTLworld1,
Glad I was able to help 🙂
Alex_Rm