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NTLWORLD email address - Hotmail issue

manj_dosanjh
On our wavelength

Hi,

Keep getting this hotmail issue - can any one help? Addtional issue... i have probably forgotten my NTLWorld email address password as it been years... but i still use it on a number of things such as apple ID etc. I do what it says and enter what i think is the password and it looks like it works... but obviously not!

 

manj_dosanjh_0-1709239568856.png

 

3 REPLIES 3

Martin_N
Forum Team
Forum Team

Hi manj_dosanjh,

Thank you for your post. I'm sorry to hear about the issue with your email address. 

To confirm, do you have an active Virgin Media Broadband account with us?

^Martin

Hi, yup full VM account with BB TV Telephone etc. 

In this case, I have sent you a private message to best look into this email issue. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,

Akua_A
Forum Team

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