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Missing email 29 April 2024

AF31
Joining in

on ‎06-09-2024 18:14

Were there any issues with emails sent on 29 April 2024? I sent one, but the receiver says that it did not arrive at their end. I didn’t get a bounce back. 

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4 REPLIES 4

Cardiffman282
Problem sorter

on ‎06-09-2024 19:10

Send it again. 

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Ayisha_B
Forum Team
Forum Team

on ‎08-09-2024 10:08

Hi @AF31 👋

Welcome to our Community Forums and thanks for your post. 

I'm sorry to hear there's been an issue with a recipient claiming not to have received your email.

If it was important, I'd suggest sending it again. 

Thank you 

Ayisha_B
Forum Team

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AF31
Joining in
In response to Ayisha_B

on ‎08-09-2024 10:29

Thanks. I have resent it now, but just wanted to know if there was an issue on that particular day? 

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Matthew_ML
Forum Team
Forum Team
In response to AF31

on ‎09-09-2024 12:18

We aren't aware of any issues no, however like any emails account we always advise you to have a back up with Gmail, or Outlook etc.

Matt - Forum Team


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