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Long standing customer here with e-mail disconnection trouble......

Berisford
On our wavelength
Exactly how do I challenge the 'noreply' email I've received informing me that my email accounts are about to be closed - despite being a long standing (since dial-up days) customer?

Thanks.

 

[MOD EDIT: Subject title changed for clarity]

4 REPLIES 4

Berisford
On our wavelength

Exactly how do I challenge the 'noreply' email I've received informing me that my email accounts are about to be closed - despite being a long standing (since dial-up days) customer?

Thanks.

goslow
Alessandro Volta

Wait here for a reply from the VM forum team (usually within a few days). If you are a VM broadband customer they may be able to assist.

jpeg1
Alessandro Volta

If by 'customer' you mean a broadband customer, you may be able to keep that email by getting it linked to a broadband account.  Otherwise you will be losing it.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

John_GS
Forum Team
Forum Team

Hi @Berisford 

Thanks for posting and welcome back to the community.

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


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