I can't access my old ntlworld.com email. How do I close it?

[PC59]

I can no longer access my ntlworld.com email account and need to close it. How do I do this, when I can't access the account?

[Gareth_L]

Hello PC59.

Thanks for your first post and welcome to our community.

Sorry to hear are unable to access your ntlworld account.

If you are still a customer and have an active broadband account with us. You can follow the steps here 

If you have left and want to close the account then let us know.

We can request for the account to be closed from here.

Gareth_L