Forum Discussion

PC59's avatar
PC59
Just joined
12 months ago

I can't access my old ntlworld.com email. How do I close it?

I can no longer access my ntlworld.com email account and need to close it. How do I do this, when I can't access the account?

  • Gareth_L's avatar
    Gareth_L
    Forum Team
    12 months ago

    Hello PC59.

    Thanks for your first post and welcome to our community.

    Sorry to hear are unable to access your ntlworld account.

    If you are still a customer and have an active broadband account with us. You can follow the steps here 

    If you have left and want to close the account then let us know.

    We can request for the account to be closed from here.

    Gareth_L