FRUSTRATING NTL email address

[2medusa]

My very old ntlworld email address is being bombarded with dangerous spam, I have requested virgin to kill the a/c several times - no response or change. I am loath to simply delete the a/c on my PC in case this still leaves residual issues - any suggestions as to how I kill this a/c? I would like to remove all historical users but suspect this may beyond the gift of man.

[Zach_R]

Hi @2medusa,

Thank you for your post and welcome to our community forums. We're here to help.
 

I'm very sorry to hear that you feel your old/former email account has been compromised. I'm going to send you a private message shortly so we can take some extra details to take a look into this.

Thanks,