2 weeks ago
I cancelled my Virgin Media account in November 2020. My email accounts, which are all @ntlworld accounts should have been deleted after 90 days but they are all still active and 1 has been hacked and is sending out spam messages from what appears to be my account. As I'm no longer a customer, how can I get all of my @ntlworld accounts deleted when I no longer have a Virgin Media login?
2 weeks ago
Don’t want to be the bearer of bad news but my ntlworld was hacked last year, emails accessed, eventually got my old e mail shut down took 6 months and god knows what was accessed.
2 weeks ago
How did you go about getting the account closed down?
2 weeks ago
@Boeing787 The VM Forum Team staff should respond here later today. They should be able to get the email deleted for you. They will need to go through security checks with you via Private message.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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a week ago
Hi Boeing787,
Thanks for posting and welcome to our community 😊
So I can help with this I've popped you over a private message.
Alex_Rm