Forum Discussion

FMcD's avatar
FMcD
Joining in
10 months ago
Solved

Delete email

Hi,  we cancelled our Virgin Media account over a year ago but our ntlworld email is still active in that we can still send and receive emails with this address. I would like our old ntlworld email ...
  • Adduxi's avatar
    Adduxi
    10 months ago

    VM will do this for you.  I also had 4 NTL/VM mailboxes that were active long after the 90 days.  From memory it took about 10 days in total for the request to be actioned and the 4 mailboxes deleted.

    Just wait here a couple of days for a VM Mod to pick this up and discuss directly with you.

Adduxi's avatar
Adduxi
Very Insightful Person
10 months ago

VM will do this for you.  I also had 4 NTL/VM mailboxes that were active long after the 90 days.  From memory it took about 10 days in total for the request to be actioned and the 4 mailboxes deleted.

Just wait here a couple of days for a VM Mod to pick this up and discuss directly with you.