Me too, it's noticeable no-one from Virgin has responded to either of us. I have financial and medical stuff going there and this is day three - but last time this happened it was all over news and forums, this time no-one but you has said anything! We do need answers on this 😞 First time I called I was told an engineer was fixing it, second time they claimed no knowledge of the outage 😞 Good old customer service.
