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Can a deleted ntl email account be restored as i need access

daz464
Joining in

on ‎01-12-2024 11:36

Can a deleted ntl email account be restored as I need access

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4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

on ‎01-12-2024 12:02

AFAIK there are no backups kept for mailboxes, so I suspect you can’t get it restored?

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Sabrina_B
Forum Team
Forum Team

on ‎02-12-2024 13:11

Hi @daz464 👋.

Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that your mailbox has been deleted. There is nothing that can be done to bring that mailbox back once it has been deleted. Have you had confirmation that the mailbox has been deleted?

Sabrina

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daz464
Joining in
In response to Sabrina_B

on ‎04-12-2024 07:39

I don't think I have. But trying to log in it just says user doesn't exist

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Adduxi
Very Insightful Person
Very Insightful Person
In response to daz464

‎04-12-2024 10:23 - edited ‎04-12-2024 10:23

When did you last access the mailbox and are you a current paying VM customer?

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