Blocked You couldn't be authenticated. Server error. Cancel

[debt]

Getting this message and cannot sign into my mail.

Blocked

You couldn't be authenticated. Server error.

Any help appreciated

[jpeg1]

More information needed.

Have you tried using webmail and using an email app?

Is this email linked to your current VM broadband account?

[Pizzeyt]

I am getting the same thing. It's driving me nuts!!! I can't sign in to my account or app. I always get this message. Ready to quit virgin media.

[Pizzeyt]

I can get my emails. Just not access to my account to view bills and such

[avi68]

I'm getting the same error when trying to gain access to my virgin media. I noticed this about half an hour ago but thought it was just something on my account. 

[singlesmart]

I’ve just seen this post. I’m getting the same. 

[singlesmart]

 

[cotswold_2008]

I'm also still getting this same error, first reported yesterday evening.

[tigger137]

I'm getting the same error, also since yesterday evening, on every browser I've tried.  I can't access my account at all.  'Service status' shows all okay but clearly it isn't!

[Steven_L]

Hello debt,

Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’ve been having with your online account, we were made aware of this issue yesterday morning but this should now be resolved. Please let us know if you're having any further issues.

Kind Regards,

Steven_L