Adding new device to existing email account problem

[alangigi]

Today trying to add an existing VM email account to a new device. I Couldn't get a connection to the VM Server. What's going on? Have VM Blocked this too?

[stevem999]

If you happen to have been trying in the last 20 mins or so, I suspect VM email has gone down as I'm getting authentication errors on my accounts.

[alangigi]

All sorted successfully today thanks. Outlook thought it new best what ports to use! When I had manually changed these twice and added SSL required amazingly it surrendered and told me I had successfully added the required email account.

[Kath_F]

Hi alangigi, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you were initially having an issue adding your email account to your new device but pleased to hear it was sorted. 

If you have any further issues, pop back and let us know. 

Thanks,