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Access to emails

Joining in

I have tried to access my emails this morning and received the following 

Your Virgin Media Mail account is currently unavailable

I have followed the instructions to change my email to a non ntlworld one and get an email to the new one to verify but then don't get anything to reset password. I have spent nearly half an hour on the phone trying to sort it to no avail to be told someone will get back to me in the next 3-5 days! I urgently need access to my emails....


If a ticket was raised, the team will be in touch with an update as soon as they have one. 


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