Recent DiscussionsUnable to reset password I was logged out of my Virgin Media account, and now it says my password is incorrect, which is odd since I use a password manager. I changed my email address but don't receive a reset email whe...Cancelling DD after leaving Anyone know at what point it’s safe to cancel the direct debit after leaving? I’ve had a final bill, which ended up with them owing me £18. Do they refund that via my bank or still send out cheques?...VM continuing to bill our account months after we have changed provider ! In Nov-24 we opted to change broadband provider from Virgin media. We followed the advised steps for changing provider and received acknowledgement from Virgin that our change has been logged. Howe...What we're watching now...Continuing The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked.❓ to access the old thread which is now read only O...Virgin Media Customer Service Points Game: Score Your Frustration Dealing with Virgin Media’s customer service can be an exasperating experience. To add a touch of humor to the ordeal, we’ve devised a points-based game that lets you score each infuriating encoun...New Forum..theme and design comments What do you think Now we've lost a lot of facilities that used to be in previous Themes Post editing facility, gone Signatures, gone Users on line, gone Page thread view count, gone Page numbe...Cancelled services in under 10 minutes via the website Thought I'd share in case it helps. I found you can give notice to cancel via the website (or the app). Just sign in, go to 'Upgrade your package' and it prompts you to start a new chat. The bot will...Moving away from VM to Openreach (FTTP) So, after what must be double digits in years with VM I've decided to move on. Several network outages here and there over HFC in the last 12 months have pushed my decision. FTTP on Openreach has b...Forum Team Can anyone tell me whether the forum team are humans or another extention of the AI bots? Was talking to a forum team member, was bombarded by questions, and I continually made errors in responding ...Solar storms causing problems! There's been a lot of solar activity (winds, storms, sunspot activity, solar flares, northern/southern lights and CME's) recently and this has been causing problems. The last week of February was af...
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