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Cannot Get Through to Virgin Media

Hi, does anyone know if VM are having issues with their phone lines?I have been trying to speak to someone since yesterday about my bill but when you call it just takes you through information about paying your bill and does not give the usual option...

Link to VM community from VM homepage?

Just as the title says - does such a link or way exist?? There used to be a way when you've logged in your My Virgin Media, I think you clicked  on 'Help' and there was a way to link to this Community forum. Now I cannot find it at all and the only I...

myss by • Up to speed
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They won’t let me leave

I’m absolutely disgusted with virgin kept me on the phone for hours and then he cut me off after deliberately putting me back on hold why is it so hard to cancel what the hell is going on I’ve filled the ofcom form 

Rach621 by • Joining in
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New customer (or am I?)

Hello all, we have Virgin Media Broadband in our family home. The Virgin Media Broadband only contract which is set to cancel on early Sep, and is under one of my siblings name. So I don`t have any access to his account nor the hassle would prove to ...

Cannot Communicate !

I’ve never felt so frustrated with an organisation as I do with Virgin. I have a range of problems ranging from being unable to access my email account to unable to log in to MVM, wrong pricing charged etc etc.  I cannot contact anybody despite holdi...

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